In episode 37, Steve and Jay get together at Microsoft Ignite to discuss the CQDv3 - the Advanced Call Quality Dashboard and why you should be using it with your Microsoft Teams deployment. In the show we ask -
- What do we mean by call quality and what does it apply to?
- If Microsoft are providing it as a service, why is it our responsibility?
- What's different about this version of CQD?
- How real-time is it?
- What reporting and drill-down does it give us?
- Everything has AI in these days - does CQD?
- What can it integrate with?